Bring Your Own Sprint Device Program Frequently Asked Questions

Bring Your Own Sprint® Device Program

No Buzzwords - Just the FAQs

Looking for answers? Simply click on any question below:

  1. How can I find out if my device can be activated as part of the Bring Your Own Sprint® Device program?
      Click here to check if your device is eligible to activate as part of the Bring Your Own Sprint® Device program.
  2. Is there a list of devices or certain brands of devices that cannot be activated?
      We provide a list of phones that we know cannot currently be activated here. The list may not include every device that cannot be activated and we do add new devices on a regular basis; for the most current information, please click here to check your specific device’s status.
  3. I’m a current Kajeet customer. Am I able to swap my service from my current device to one that is part of the Bring Your Own Sprint® Device program?
      Yes! Click here to swap your current device to a Bring Your Own Sprint® Device.
  4. How do I give a Bring Your Own Sprint® Device as a gift?
      It’s easy – just click here to check in advance if the device is eligible to be activated as part of the Bring Your Own Sprint® Device program. If you’re eligible, you can proceed with the activation and select a service plan for your device.
  5. What plans can I sign up for as part of the Bring Your Own Sprint® Device program?
      Once you complete the first step of activating your device, you will be guided through a selection of our affordable plans and data add-ons. We offer the same plans for devices that are part of the Bring Your Own Sprint® Device program that we do for regular devices from Kajeet. Our affordable prepaid plans can be changed or cancelled at any time!
  6. Are all of the original applications and features of a device activated under the Bring Your Own Sprint® Device program supported?
      Yes, with the exception of the following applications and features: Sprint "My Account," Sprint Zone, Sprint Family Locator, Sprint TV, Sprint Radio, Sprint Music, Sprint Mobile Synch, Sprint Mobile Wallet, Sprint Powerdeck, TeleNav GPS Navigator.
  7. Will picture messaging work on my Bring Your Own Sprint® Device?
      It depends on the type of device – Picture Mail and MMS are not guaranteed on any Bring Your Own Sprint® Device, but some devices are able to send and receive picture messages.
  8. What are the terms of the Bring Your Own Sprint® Device program?
      Click hereto read the full terms and conditions of the Bring Your Own Sprint® Device program.
  9. What if I have a question that is not answered here?
      Call Kajeet Customer Care at 1-866-229-8506 for additional information.

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