Get it Straightened Out

Living in today's high-tech world can mean big frustrations when even the small things go wrong. We feel your pain.

The good news:
You've come to the right place.

No Buzzwords - Just the FAQs

Straightforward answers to dozens of questions. What's on your mind? Choose one of the links below for FAQ information that will (hopefully!) give you the answer you need.

General service questions | About the Phones | Features + Fun stuff |
Accounts + Wallets | Company Information | Miscellaneous Questions

We're Here For You

If you've tried searching this site and exploring the FAQs and still can't find the answer, use our contact page to send a message to Customer Care via e-mail.


Customer Care: Our friendly kajeet customer care folks are waiting by their phones to help you with any question you might have. Reach them at 1-866-4kajeet (1-866-452-5338). The call is free, and our Customer Care people are always very friendly and helpful. You can reach them Monday thru Friday, 9am. till 10pm., and Saturday 9am. till 6pm. (eastern) We are closed on Sundays.

For the holiday we are extending our hours to 11:00 pm EST from December 22nd thru December 24th, and from December 26th thru December 27th. We will be closed on December 25th.