In today’s always-on world, field service workers rely on seamless connectivity and technology to complete their tasks efficiently. Tablets, handheld devices, and reliable Internet have become just as important as wrenches or wire cutters, giving workers real-time access to digital work orders and productivity tools.
As job sites and service teams expand, so do the demands for reliable LTE/5G connectivity. In fact, the global field service management market is projected to grow from $4.72 billion in 2024 to $11.87 billion by 2032, according to a report published by Fortune Business Insights.
For electricians, plumbers, HVAC technicians, inspectors, and other on-site pros, unreliable tech can bring a job to a standstill. As their field service teams travel to various job sites throughout the day, limited or variable LTE/5G coverage can make it difficult to pull up work orders, access diagrams, or communicate with others in real-time. And connecting to the local home or public Wi-Fi is not a feasible or secure option.
On top of that, traditional carrier data plans often don’t match the varying nature of trade work, leaving companies stuck paying for more data than they actually use.
And when the technology isn’t working due to lack of connectivity, it leads to lost time, added stress, slower jobs, and a poor customer experience. The solution? Flexible, multi-carrier connectivity.
The Role of Flexible Connectivity Flexible connectivity isn’t just about having a strong signal. It’s about having the right connection in the right place, with the flexibility to scale up or down based on the job’s demands. For service teams, that means monthly billing and multi-carrier coverage that adapt to the nature of field work.
Whether a technician is working inside an office building or a remote area with limited infrastructure, a reliable data connection ensures they can get the job done on time and without disruption.
Companies should look for a provider that offers smartSIM technology – allowing devices to connect to multiple carriers seamlessly without juggling multiple SIM cards or data contracts. This ensures that no matter where your team is they will have the coverage they need to get the job done.
Reliable, flexible connectivity is one part of the equation, but field service teams also need the right hardware – devices that are durable, pre-configured, and ready to go. But for many, managing dozens, many even hundreds of tablets across all employees becomes logistically challenging. Likewise, add the challenge of keeping devices up-to-date, secure, and operational in the field, and traditional workflows may start to crumble.
Long story short, managing devices and ensuring reliable service across job sites can be a constant challenge. That's where Kajeet can help – by taking on your connectivity and logistics needs.
Robust Connectivity Capabilities
Kajeet solutions provide real-time visibility, control, and connectivity for your devices. Whether you’re monitoring equipment performance, tracking service vehicle routes, or managing your connected devices, we’ve got you covered. Our solutions include:
➜ Multi-Carrier ConnectivityConnected device deployments require complete visibility and control. Our Sentinel® platform gives you device-level insight that allows you to monitor, manage, and secure your tablets and other connected hardware and data from just a single dashboard.
Logistics Support
To further support your team, our Arizona Logistics Center team can ensure your devices arrive ready-to-use based on your specific needs. This includes:
➜ Device sourcing and testingDon’t let poor connectivity or logistics challenges slow down your team. Our purpose-built solutions include flexible data plans that let you only pay for what you use, along with fully managed tablets or other handheld devices that arrive pre-configured, kitted, and ready-to-use.
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