Using our buying power and distributor relationships, we can get you better deals on equipment
Gain access to a wider range of equipment through our supplier network
Get it right the first time – we’ll evaluate your network & device choice and test devices to ensure everything works as expected
We offer SIM capabilities with an expanding list of networks, including all major US carriers and devices
Manufacturer-level customization, including packaging, firmware and other modifications before devices ship
Customers are assigned a dedicated project manager to guide them through deployment
Sentinel platform training tailored to the specific features aligned with the customer’s account, including device management
Full forward and reverse logistics capabilities across multiple shipping options (includes clean and screen, warranty management, triage and return to circulation)
Concierge includes comprehensive SIM activation services (pre-delivery, post-delivery, self-service, Kajeet managed, custom firmware and network swap guarantee)
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Traffic and network monitoring through 24 x 7 x 365 live agent support in Kajeet’s state-of-the-art network operations center (NOC), delivering proactive network and service analytics and reporting
Comprehensive customer support portal with multiple options to interact with the support team including chat support, a comprehensive, searchable, and predictive Knowledge Base including product updates via posted release notes
Multi-tiered support including services for technical staff, end users and other interested parties
Kajeet Concierge employs industry leading support SLAs to ensure our customers get the help they need when they need it to be successful
Kajeet will customize packaging and kitting of customer, Kajeet and manufacturing material per customer’s requirements
Kajeet Concierge includes customized device configuration which provides for local configuration or cloud MDM configuration
Sentinel account creation is also included including defining the filtering templates, setting initial data limits, and defining customer hierarchy
AVOID COMMON IOT PITFALLS
If your IoT project is suffering from slow implementation times, limited expertise, or cost overruns, we can help.
We’ll help you find the right devices for your business and get them set up to work seamlessly with your existing systems, along with everything from installation to ongoing maintenance so you can focus on what you do best – running your business!
Customizable to deliver as much support as you need
Allows you to focus on your business while we take care of tech behind-the-scenes
Over two decades of experience has given us a wealth of knowledge to help ensure your success
Delivers dedicated account management support for the life of the customer’s engagement with Kajeet
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