Help and Support

Wireless Connectivity Guides, Videos, Help, and Support

Download SmartSpot and SmartBus guides and posters, watch Sentinel tutorial and how-to videos, or contact Kajeet support directly.

Quick Links

For Customers: Login to the Kajeet Knowledge Center and open a ticket

For SmartSpot Users: Visit ServiceNow for live chat support

You can always check the current status of your devices by going to kajeet.com/status. This page will tell you if your device is suspended, has hit a data limit, or if your account is out of MBs or points.

If you need to purchase replacement cases or charging cords (or request new instruction manuals free-of-charge), you can do so on our Purchase Accessories page.

If you want to check the Kajeet network status, you can click here to visit our status page.

Call 877-352-5338 for our support helpline.

SmartSpot Posters

Looking for an additional way to spread the word about your Kajeet SmartSpot program? Download these posters to let students know they can check out a SmartSpot.

Contact Us With Questions

Can’t find the answers here that you’re looking for? You can visit our Knowledge Center and submit a support ticket, or use this button and send us your question: