Help and Support
For Customers: Login to the Kajeet Knowledge Center and open a ticket
For SmartSpot Users: Visit ServiceNow for live chat support
You can always check the current status of your devices by going to kajeet.com/status. This page will tell you if your device is suspended, has hit a data limit, or if your account is out of MBs or points.
If you need to purchase replacement cases or charging cords (or request new instruction manuals free-of-charge), you can do so on our Purchase Accessories page.
If you want to check the Kajeet network status, you can click here to visit our status page.
Call 877-352-5338 for our support helpline.
Looking for an additional way to spread the word about your Kajeet SmartSpot program? Download these posters to let students know they can check out a SmartSpot.
Learn how to get the most out of your Kajeet solution with these Sentinel videos
Can’t find the answers here that you’re looking for? You can visit our Knowledge Center and submit a support ticket, or use this button and send us your question: