Comprehensive Service Offerings for the Healthcare Industry
Kajeet Concierge offers a set of solutions that enable connected healthcare companies such as RPM service providers, device manufacturers, and telehealth application providers with the capabilities needed to deploy best-in-class healthcare solutions for their clients. Kajeet Concierge enables companies to choose and combine the services they need, when they need it.
Services include:
- Device sourcing and procurement
- Reverse logistics
- Service provisioning and hardware configuration
- On-boarding and implementation
Kajeet Concierge enables companies to:
- Accelerate time to market
- Select from a wide service portfolio – all under one roof, and with one bill to manage
- Focus on growing your business, while Kajeet takes care of the rest
- Maximize ROI and operational efficiencies
Concierge Services Quick Guide
Supply Services
From device procurement and provisioning to SIM cards and accessories, Kajeet supports connection with most devices and customization at the manufacturer level. We also evaluate equipment and optimize performance on different networks, giving you the right options for your specific needs.
Configuration Services
- Let Kajeet handle device configuration, testing, and activation. Our white glove service allows you to scale up your operation while keeping labor costs in check.
- Kitting and custom packaging solutions, including custom labels & assembly
Managed and Professional Services
- Launch custom-built and fully managed solutions with a clear visual of your spend and device activity. Our ongoing account & service management capabilities keeps you on top of your data and devices.
- Kajeet makes systems integration and solution design planning easier; allowing for device (de)activation and the ability to program seasonal and service suspends.
Deployment Services/Forward and Reverse Logistics
- Kajeet can pick, scan, and ship your devices directly from our warehouse.
- Our reverse logistics services save you time and reduce labor management and costs
Support Services
Kajeet provides fast 24×7 customer service & ticketing portal. This consists of around-the-clock network monitoring, service status updates and live agent support. We can also deliver multi-tiered support for technical staff and end-users, as well as aggressive support SLAs (Service Level Agreement).
Other Connected Health Services
Kajeet Connected Healthcare
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Networks & IoT Connectivity
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Sentinel® IoT Management Platform
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