Kajeet Success Story: OneKey Virtual Care

Read how Kajeet provided OneKey with easy and affordable telehealth connectivity and management to help them fight the caregiver shortage.

Caregiver Shortage & the OneKey Virtual Care Solution

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The Kajeet Difference

Security and Privacy

When working in a healthcare setting, including in individuals’ homes, ensuring the security of your solution is paramount. The Kajeet-OneKey solution is HIPAA-friendly, and as all data operates on the Kajeet VPN, it never hits the public Internet – affording clients peace of mind.

Connection Reliability and Data Pooling

The ability to manage, pool, and share data across devices and carriers afforded OneKey control and flexibility.

 

 

“One of the biggest challenges we’re facing is monitoring data consumption,” explains Dowey.

“It’s nice that the Sentinel® platform allows us to control that, as well as remotely identify if any devices have gone down. We have never had to go back into a client’s home to reset their connection, router, or camera. We can do it all remotely.”

Cost and Connection Reliability

Many of the elderly and rural patients that OneKey serves either do not subscribe to home Internet access or have a poor connection. The multi-carrier connectivity provided by Kajeet allows for the best wireless coverage possible – without having to rely on home broadband.

Ease of Partnership

Instead of managing multiple vendor contracts at a time, OneKey appreciates the ease of working with Kajeet for all of their connectivity, control, and management needs.

Dedicated Support

The dedicated support of the Kajeet team has been a gamechanger for OneKey.

Dowey shares that “the system has rarely gone down, but when it does – even at night or after hours – the Kajeet team immediately goes online to resolve it and we have a follow-up call the next day. Having a live, responsive individual to talk to and help us take care of any issues is imperative to us.”

Improving Lives, One Connection at a Time

Armed with the connectivity of the Kajeet solution, OneKey Virtual Care has been able to make an impact on the lives and wellbeing of many clients in a secure and highly innovative way.

For example, OneKey Virtual Care has made a difference in the life of a woman with dementia. Because the client prefers not to have caregivers in her home, her family values being able to trust a third party to monitor her wellbeing, without compromising her independence and privacy. OneKey monitors behaviors, looks out for warning signs, responds as needed, and provides a report on all activity for use by her doctors – completely remotely and without any intervention from the client or her family.

“Kajeet was the only provider I came across that offered a solution that worked in patients’ homes, met our data, security, and reliability needs, and was cost-effective,” shares Dowey. “We’re happy to partner with Kajeet – it really feels like a family.”

"Although we have a very dedicated staff, the support provided by Kajeet has been incredibly helpful to us. Kajeet walked us through every step, which we really appreciate.”

JOAN SHERIF, DIRECTOR OF LIBRARIES | Northwestern Regional Library

What Telehealth is Saying

"We believe in saving our customers time and money, and Kajeet was able to continually support us by providing secure and reliable connectivity. Working with Kajeet allows us to focus on delivering innovative charging solutions. Altogether, we’re able to deliver more value and create better experiences for our customers.”

SON DANG, VP OF HARDWARE & ENGINEERING | Loop

"Our partnership with Kajeet allows us to provide our customers with fully managed, secure, multi-carrier connectivity for their telehealth solutions.”

EVAN GRAYER, CO-FOUNDER | Sano Health

"I can activate or cancel devices at the drop of a hat… there’s no penalty there for me. I don’t have to worry about spending $200 to cancel a line, which means substantial savings for our business and helps us keep our costs competitive.”

DERRICK HILMOE, BUSINESS DEVELOPMENT MANAGER | zTrip

"I like that the Sentinel portal aggregates my data, allowing me to see how much we have been using across all our devices. When we were direct with the carrier, I would have to look up each individual line to get any insights on data usage.”

MICHAEL CARTER, SENIOR IT OPERATIONS SPECIALIST | Beeline Group

Talk to Us About Your Telehealth Solution

Have a question about managed IoT devices and connectivity for your telehealth solution? We'd love to hear about your project!